July 06, 2007
Sprint Boots Whiny Customers
Now here's an interesting business plan. BetaNews reports that Sprint is trying to rid itself of users who tie up its customer service lines by telling them that it would let them go effective July 30. The company told the subscribers in a letter that "the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."
Several users of an online forum where the story first broke, Sprintusers.com, are writing to Sprint CEO Gary Forsee to complain about the move. The company is offering a service credit to those whose accounts it is axing and is not charging an early termination fee.
Posted by Andrew at 02:21 PM | Permalink | Comments (0) | TrackBacks (0)
June 29, 2007
iPhone Fans Line Up Early
Some die-hard techies in Washington camped outside of AT&T stores, hoping to get first dibs on Apple's new iPhone, which goes on sale Friday at 6 p.m. Several local TV stations ran stories on their morning news about the frenzy. At the AT&T store in Chevy Chase, some people had been in line since midnight.
"We have phones here, we don't discuss quantities of phones at our locations," AT&T Sales Manager Colin Martin told NBC 4. Some VIPs, like lawmakers and professional athletes, tried to get early access to the iPhones but they were told to get in line like everyone else.
Here's coverage from NBC 4 and Fox 5 News.
Posted by Andrew at 01:14 PM | Permalink | Comments (0) | TrackBacks (0)
June 27, 2007
Countdown To iPhone Mania
No big surprise here. Online analytics firm Hitwise reported this week that the volume of U.S. searches for the term “iphone” increased 583 percent in the past four weeks leading up to the June 29 launch date. The market share of U.S. visits to the Apple iPhone Web site increased 185 percent in the same time period, officials said. The most popular queries containing the term were focused on price, recent news, reviews and the release date.
Meanwhile, “iphone” was the 131st most searched for term sending traffic to all U.S. Web sites for the four weeks ending June 23, Hitwise said. The term was the fifth most popular search term sending visits to the AT&T Wireless Web site. AT&T will be the exclusive service provider for the long-awaited gadget. Read more here.
Posted by Andrew at 07:44 PM | Permalink | Comments (0) | TrackBacks (0)
June 05, 2007
Mark Your Calendars: June 29
That's the day the highly anticipated Apple iPhone hits store shelves. It's $600 and only compatible and with AT&T wireless service. It also still requires that pesky two-year service plan. Although the price may be a hindrance for some, high-tech influentials won't think twice about handing over the dough -- and the mobile phone industry will be forced to react. It will be interesting to see how this plays out. In the meantime, watch Apple's latest soothing iPhone ad. It almost makes you forget the price tag.
Posted by Andrew at 08:35 AM | Permalink | Comments (0) | TrackBacks (0)
