Wednesday, May 23, 2012

Broadband Speeds Slower Than Advertised

August 18, 2010 | 10:27 AM

The FCC added more fuel to the fire over broadband regulation this week, with a paper suggesting that average residential download speeds are much slower than Internet service providers are telling their customers.
The technical paper issued Monday, under the innocuous title "Broadband Performance," says that ISPs advertise median download speeds of 7-8 Mbps, but an FCC analysis found the average actual speed consumers receive is about 4 Mbps.
"This gap is similar across technologies," the paper says. It cites a number of factors, including home computer performance and Wi-Fi setups, as contributing to the gap, but concludes that consumers have a right to be confused about what broadband providers are saying about their services.
Consumer groups are pointing to the paper as yet another reason for the FCC to strengthen its oversight of ISPs.
"In the U.S. we pay far more for slower broadband that an increasing number of nations around the world," said Benjamin Lennett, senior policy analyst for the Open Technology Initiative at the New America Foundation. "Add to that, consumers appear to rarely even get the speeds there providers advertise and it underscores the need for substantial policy intervention by the FCC."

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Juliana Gruenwald

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Juliana Gruenwald has been covering tech and telecom issues for more than a decade for National Journal, Interactive Week, BNA and Congressional Quarterly. This is her second stint with National Journal. She was recruited by NJ in 1998 to help launch its first tech policy publication, Technology Daily. She left in 2000 to cover international tech and telecom issues for Ziff Davis Media's Interactive Week magazine. She started her career at United Press International as the wire service's first Helen Thomas Intern. She has a Bachelor of Arts degree from the University of Minnesota. A Minneapolis native, she misses the lakes but not the cold.


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Adam Mazmanian reports on technology for National Journal. He comes to NJ from SmartBrief, where he was a senior editor on the advertising, media and digital beats. Before moving to Washington, D.C., he worked as worked in New York City as an editor at AOL, About.com and the alternative newsweekly New York Press. He’s contributed book reviews, pop music criticism and film writing to Washington City Paper, the Washington Times, the Washington Post, Newsday, Architect Magazine and elsewhere. He lives in the Petworth neighborhood of Washington, D.C. with his wife and son.


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Josh Smith covers technology policy as a staff reporter for National Journal. He previously interned at National Journal Daily, a Senate press office, and the Deseret News in Salt Lake City where he covered the state legislature, courts, and crime. In 2009 he graduated with honors from Southern Utah University after managing an award-winning student newspaper as editor-in-chief. Josh has received state, regional and national awards for his political and policy reporting, including first place in CapitolBeat’s 2009 Best of Statehouse Reporting college competition. A native of drop-dead-gorgeous Utah, Josh lives in Virginia with his wife, Amber.