Wednesday, May 23, 2012

Google Urges Users To Confirm Buzz Settings

April 6, 2010 | 9:47 AM

Plagued by privacy concerns over its social networking service Buzz, Google late Monday attempted to push the reset button by urging users to confirm their privacy settings.

In a post on Google's blog, Product Manager Todd Jackson acknowledged that, "Shortly after launching Google Buzz, we quickly realized we didn't get everything right and moved as fast as possible to improve the Buzz experience."

Among the criticisms of the service was that Google used Gmail users' e-mail contacts to create a set of friends. Google eventually moved to change this by offering these contacts as suggested people to follow on Buzz. Jackson noted in Monday's post, however, that these changes were made after some users began using Buzz, adding that "we want to help you ensure that Buzz is set up the way you want."

In response, users who began using Buzz before some of these changes were made will be asked to reconfirm their friends when they next log on to Buzz, he added. Their contact list will appear, allowing these early Buzz users to click on an "unfollow" icon to remove unwanted contacts.

Google may be aiming to head off attention from the FTC. The privacy group, the Electronic Privacy Information Center, filed a complaint in February with the FTC, saying Google's Buzz violates consumer privacy. This was followed last month by a letter to FTC Chairman Jon Leibowitz from a group of House Energy and Commerce Committee members, who urged the agency to investigate complaints that Buzz and some of Google's other services may harm consumer privacy.

Google has defended its actions by noting that it has moved quickly to address concerns about Buzz and is open to further changes in response to user feedback.

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Juliana Gruenwald

Tech Writer

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Juliana Gruenwald has been covering tech and telecom issues for more than a decade for National Journal, Interactive Week, BNA and Congressional Quarterly. This is her second stint with National Journal. She was recruited by NJ in 1998 to help launch its first tech policy publication, Technology Daily. She left in 2000 to cover international tech and telecom issues for Ziff Davis Media's Interactive Week magazine. She started her career at United Press International as the wire service's first Helen Thomas Intern. She has a Bachelor of Arts degree from the University of Minnesota. A Minneapolis native, she misses the lakes but not the cold.


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Adam Mazmanian reports on technology for National Journal. He comes to NJ from SmartBrief, where he was a senior editor on the advertising, media and digital beats. Before moving to Washington, D.C., he worked as worked in New York City as an editor at AOL, About.com and the alternative newsweekly New York Press. He’s contributed book reviews, pop music criticism and film writing to Washington City Paper, the Washington Times, the Washington Post, Newsday, Architect Magazine and elsewhere. He lives in the Petworth neighborhood of Washington, D.C. with his wife and son.


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Tech Reporter

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Josh Smith covers technology policy as a staff reporter for National Journal. He previously interned at National Journal Daily, a Senate press office, and the Deseret News in Salt Lake City where he covered the state legislature, courts, and crime. In 2009 he graduated with honors from Southern Utah University after managing an award-winning student newspaper as editor-in-chief. Josh has received state, regional and national awards for his political and policy reporting, including first place in CapitolBeat’s 2009 Best of Statehouse Reporting college competition. A native of drop-dead-gorgeous Utah, Josh lives in Virginia with his wife, Amber.