Thursday, February 9, 2012

House Lawmakers Voice Concern About Google Buzz

March 29, 2010

A group of House Energy and Commerce members are urging the FTC to investigate complaints that Google's Buzz social networking service and some of its other services may harm consumer privacy.

In a letter sent late last week to FTC Chairman Jon Leibowitz, the lawmakers urged the agency to investigate whether Google disclosed personal information about its customers without their consent as part of the launch of Buzz in February. Buzz's launch sparked complaints from users because it initially automatically signed users up for the service and used Gmail contact lists to create lists of possible friends. Google has made numerous changes to Buzz since its launch to address such concerns.

The letter also asks the FTC to probe how much Google uses personal information collected from Buzz and its other services to target ads and how Google's proposed acquisition of AdMob will affect how it delivers ads.

"We are writing to express our concern over claims that Google's 'Google Buzz' social networking tool breaches online consumer privacy and trust," according to the letter signed by Reps. John Barrow, D-Ga., who led the effort, Bruce Braley, D-Iowa, Mike Burgess, R-Texas, G.K. Butterfield, D-N.C., Tim Murphy, R-Pa., Frank Pallone, D-N.J., Mike Rogers, R-Mich., Steve Scalise, R-La., Jan Schakowsky, D-Ill., and Energy and Commerce ranking member Joe Barton, R-Texas as well as Del. Donna Christensen, D-V.I.

"Due to the high number of individuals whose online privacy is affected by tools like this - either directly or indirectly - we feel that these claims warrant the commission's review of Google's public disclosure of personal information of consumers through Google Buzz," they added.

The Electronic Privacy Information Center filed a complaint with the FTC in February raising many of the same issues cited by the lawmakers.

In a statement in response to the letter, Google said "user transparency and control are very important to us, and we review all products carefully before we roll them out. When we realized that we'd unintentionally made many of our users unhappy, we moved quickly to make significant product improvements to address their concerns. Our door is always open to discuss additional ways to improve our products and services moving forward."

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Juliana Gruenwald

Tech Writer

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Juliana Gruenwald has been covering tech and telecom issues for more than a decade for National Journal, Interactive Week, BNA and Congressional Quarterly. This is her second stint with National Journal. She was recruited by NJ in 1998 to help launch its first tech policy publication, Technology Daily. She left in 2000 to cover international tech and telecom issues for Ziff Davis Media's Interactive Week magazine. She started her career at United Press International as the wire service's first Helen Thomas Intern. She has a Bachelor of Arts degree from the University of Minnesota. A Minneapolis native, she misses the lakes but not the cold.


Josh Smith

Tech Reporter

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Josh Smith covers technology policy as a staff reporter for National Journal. He previously interned at National Journal Daily, a Senate press office, and the Deseret News in Salt Lake City where he covered the state legislature, courts, and crime. In 2009 he graduated with honors from Southern Utah University after managing an award-winning student newspaper as editor-in-chief. Josh has received state, regional and national awards for his political and policy reporting, including first place in CapitolBeat’s 2009 Best of Statehouse Reporting college competition. A native of drop-dead-gorgeous Utah, Josh lives in Virginia with his wife, Amber.