Wednesday, May 23, 2012

FTC Probe Of Google Buzz Urged

February 17, 2010 | 11:27 AM

Google finds itself under fresh criticism over the privacy of its new social networking site called Buzz. The Electronic Privacy Information Center has filed a complaint with the FTC claiming that Google Buzz violates consumer protection law.

EPIC said Google should be urged to change Buzz to make it an opt-in service. The service has been criticized for using Google Gmail users address book contacts for Google Buzz social networking lists. Despite changes to Google Buzz since its launch last week, EPIC said that privacy violations remain, noting for example that users are still required to opt out of using the service.

"While email senders and recipients always have an opportunity to disclose email-related information to third parties, email service providers have a particular responsibility to safeguard the personal information that subscribers provide," EPIC argued in its complaint filed Tuesday.

In a post Sunday on Google's public policy blog, Google Managing Policy Counsel Pablo Chavez said the firm has "heard your concerns loud and clear, and we've already taken steps to address them." He noted that Google has made Google Buzz's privacy controls more "visible and useful" and said it also it would be making additional changes. These include "modifying the start-up process so that you review our suggestions for people to follow (rather than automatically following them from the get-go), and adding a Buzz tab to the Gmail settings page so that privacy controls are more easily accessible."

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Juliana Gruenwald

Tech Writer

E-Mail: jgruenwald@nationaljournal.com.


Juliana Gruenwald has been covering tech and telecom issues for more than a decade for National Journal, Interactive Week, BNA and Congressional Quarterly. This is her second stint with National Journal. She was recruited by NJ in 1998 to help launch its first tech policy publication, Technology Daily. She left in 2000 to cover international tech and telecom issues for Ziff Davis Media's Interactive Week magazine. She started her career at United Press International as the wire service's first Helen Thomas Intern. She has a Bachelor of Arts degree from the University of Minnesota. A Minneapolis native, she misses the lakes but not the cold.


Josh Smith

Tech Reporter

E-Mail: joshsmith@nationaljournal.com.


Josh Smith covers technology policy as a staff reporter for National Journal. He previously interned at National Journal Daily, a Senate press office, and the Deseret News in Salt Lake City where he covered the state legislature, courts, and crime. In 2009 he graduated with honors from Southern Utah University after managing an award-winning student newspaper as editor-in-chief. Josh has received state, regional and national awards for his political and policy reporting, including first place in CapitolBeat’s 2009 Best of Statehouse Reporting college competition. A native of drop-dead-gorgeous Utah, Josh lives in Virginia with his wife, Amber.