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Thursday, November 5, 2009

Report: SSA Should Embrace Open IT

A high-tech trade group on Thursday is releasing a paper that explains the depth of IT problems that are preventing the Social Security Administration from making data more interoperable and easier to manage. The report from the Computer and Communications Industry Association comes as the SSA's tech advisory board begins a two day meeting to develop a roadmap for systems technology and electronic services to better carry out the agency's mission over the next five to 10 years.

More baby boomers are heading into a system, which is relying on technology that was cutting edge --- back when this generation was putting their children through college, CCIA said in a press release. The SSA has faced criticism from Congress and its inspector general about the accessibility and security of vital data and the agency was granted $500 million under the economic stimulus package to fix its aging IT infrastructure.

In the CCIA paper, "The Promise of Open IT at Social Security," industry analyst Jeffrey Gould recommends that SSA switch to open standards for citizens' data, and that critical citizens' data be stored in standardized data tables that can easily be read and used by any widely used relational database. He also writes that new versions of all critical applications should be translated to modern computer languages that are not tied to a particular hardware platform or operating system. Read more about the paper here.

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