Friday, February 10, 2012

ID Theft Ranks #1 On FTC Complaint List

March 1, 2009

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For the ninth year in a row, identity theft was the top consumer complaint reported to the FTC in 2008. Of more than 1.2 complaints received throughout the year, 313,982 or 26 percent were related to ID theft, the agency announced last week. Third-party and creditor debt collection as well as shop-at-home and catalog sales came in second and third place respectively while complaints about Internet services; television and electronic media; and computer equipment were also high on the list.

The FTC report breaks out complaint data on a state-by-state basis and contains data about the 50 metropolitan areas reporting the highest per capita incidence of fraud and other complaints. In addition, the document lists the 50 metropolitan areas reporting the highest incidence of ID theft. Credit card fraud was the most common form of reported ID theft at 20 percent, followed by government documents/benefits fraud at 15 percent, employment fraud at 15 percent and phone or utilities fraud at 13 percent.

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Juliana Gruenwald

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Juliana Gruenwald has been covering tech and telecom issues for more than a decade for National Journal, Interactive Week, BNA and Congressional Quarterly. This is her second stint with National Journal. She was recruited by NJ in 1998 to help launch its first tech policy publication, Technology Daily. She left in 2000 to cover international tech and telecom issues for Ziff Davis Media's Interactive Week magazine. She started her career at United Press International as the wire service's first Helen Thomas Intern. She has a Bachelor of Arts degree from the University of Minnesota. A Minneapolis native, she misses the lakes but not the cold.


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Josh Smith covers technology policy as a staff reporter for National Journal. He previously interned at National Journal Daily, a Senate press office, and the Deseret News in Salt Lake City where he covered the state legislature, courts, and crime. In 2009 he graduated with honors from Southern Utah University after managing an award-winning student newspaper as editor-in-chief. Josh has received state, regional and national awards for his political and policy reporting, including first place in CapitolBeat’s 2009 Best of Statehouse Reporting college competition. A native of drop-dead-gorgeous Utah, Josh lives in Virginia with his wife, Amber.