E-Mail Surge Forces Hill IT To Keep Up
The volume of e-mail being received on Capitol Hill is constantly increasing but in order for members of Congress and staff to receive these communications in real time, their technology wizards must make sure they have the appropriate mechanisms in place to deal with it. On Tuesday, for example, the technology wasn't dealing well and there were significant delays of inbound e-mail traffic for some House staffers. A House Administration Committee spokesman confirmed the glitch, but noted that overall the House has a solid system in place.
"There were delays on inbound Internet traffic yesterday but, given the fact that we receive on average more than 1 million e-mails per day, our system is extremely reliable and interruptions/slowdowns are rare. The volume is constantly increasing and we continually review technology upgrades to deal with it," Kyle Anderson said in a statement. "The House has committed a lot of resources to ensuring that our IT infrastructure is top notch. While there have been very isolated incidents in which incoming traffic has created issues, the volume is generally not an issue." -- Winter Casey
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